by Margaret Anderson | Dec 6, 2011 | Blog
A few weeks ago, I had an enjoyable opportunity to observe some pros in the area of clear verbal communication when I listened to a football game via live streaming radio on my computer. I noticed the differences between the way TV and radio broadcasters call a game,...
by Margaret Anderson | Nov 29, 2011 | Blog
No, I’m not talking about the next presidential election, but rather, about a charitable endeavor by General Mills. The last box of Cheerios I bought invites the purchaser to vote on one of two programs within the Susan G. Komen Foundation—the treatment...
by Margaret Anderson | Nov 22, 2011 | Blog
I recently watched an episode of Nature I had recorded from PBS, “My Life as a Turkey.” Not a life I could lead, but an amazing example of how one man met a huge communication challenge. This story can teach us a lot about dealing with our fellow humans. The...
by Margaret Anderson | Nov 16, 2011 | Blog
When an election worker tried to bite off a voter’s nose last week, the news spread like wildfire. Most readers, no doubt, saw a man out of control. I saw something else as well, extreme resistance to wrong making. Those of you who have read Bridges to...
by Margaret Anderson | Nov 8, 2011 | Blog
In consensus training courses, we watch a person’s arm strength diminish visibly after (s)he concentrates on self criticism. Then we see the strength increase when (s) practices legitimate self praise. The most important lesson I drew from reading The Secret by...
by Margaret Anderson | Nov 1, 2011 | Blog
When presenting training programs, I know that, if someone enters my classroom late, every student in the room will likely miss a bit of what I was saying, even though they think they weren’t distracted. But external distractions aren’t the only things...