Do the Communication Tango

Do the Communication Tango

A few weeks ago, I had an enjoyable opportunity to observe some pros in the area of clear verbal communication when I listened to a football game via live streaming radio on my computer. I noticed the differences between the way TV and radio broadcasters call a game,...
My Election Prediction and Clear Communication

My Election Prediction and Clear Communication

No, I’m not talking about the next presidential election, but rather, about a charitable endeavor by General Mills. The last box of Cheerios I bought invites the purchaser to vote on one of two programs within the Susan G. Komen Foundation—the treatment...
Talking Turkey

Talking Turkey

I recently watched an episode of Nature I had recorded from PBS, “My Life as a Turkey.” Not a life I could lead, but an amazing example of how one man met a huge communication challenge. This story can teach us a lot about dealing with our fellow humans.   The...
A Communication Safety Moment

A Communication Safety Moment

When an election worker tried to bite off a voter’s nose last week, the news spread like wildfire. Most readers, no doubt, saw a man out of control. I saw something else as well, extreme resistance to wrong making.   Those of you who have read Bridges to...
The Power of Positive Communication

The Power of Positive Communication

In consensus training courses, we watch a person’s arm strength diminish visibly after (s)he concentrates on self criticism.  Then we see the strength increase when (s) practices legitimate self praise.  The most important lesson I drew from reading The Secret by...
No One Hears Everything You Say

No One Hears Everything You Say

When presenting training programs, I know that, if someone enters my classroom late, every student in the room will likely miss a bit of what I was saying, even though they think they weren’t distracted. But external distractions aren’t the only things...