Creative Communication Awakenings

Creative Communication Awakenings

We all know what it’s like to go to sleep wondering what to say or do about a situation. Sometimes we awaken with a new inspiration. You can enhance the work your unconscious mind does while you snooze. You can generate more creative awakenings and flesh out those new...
April Resolution of the Month: Practice Paraphrasing

April Resolution of the Month: Practice Paraphrasing

What do you do when someone just won’t listen? He says something you disagree with, and no matter how you try to explain another point of view, he keeps reiterating his original idea as if he didn’t even hear what you said. In these cases, paraphrasing his words can...
Consensus Success in a Volunteer Group

Consensus Success in a Volunteer Group

I love hearing my clients’ and readers’ success stories, especially when they involve new contexts for application of their consensus, persuasion and communication skills. This week, Gracie of Austin, Texas wrote to me, “While reading Bridges to Consensus, I...
Win-Win Waiters

Win-Win Waiters

I love finding new examples of the interested-oriented approach to dealing with others, examples that show how we can get more of what we need or want from others when we address their interests along with our own. A day or so ago, I read an article about new trends...