by Margaret Anderson | Dec 23, 2013 | Blog
In many ways, this is the best time of year, a time for catching up with friends and family, taking breaks from work, special foods, peace and goodwill. And as with many good things, there is another side to the holiday coin. You can’t avoid the uncle who brags...
by Margaret Anderson | Dec 5, 2013 | Blog
Just a few months before his untimely death, John F. Kennedy negotiated what is commonly called the Partial Test Ban Treaty (PTBT) with Nikita Khrushchev. Several aspects of this bit of history interest me from a negotiation standpoint. In “JFK as Negotiator—The Cuban...
by Margaret Anderson | Nov 20, 2013 | Blog
Last week, I watched the two-part PBS Frontline special on John F. Kennedy. During the Kennedy presidency, I was only in my preteen and early teen years. There was a lot I never learned about because I was busy doing typical teenage/student stuff. I was too young to...
by Margaret Anderson | Nov 6, 2013 | Blog
More than a year ago, I wrote about how practicing gratitude can improve our chances of building win-win consensus.[1] As Thanksgiving ’13 approaches, it’s a good time for an update. Gratitude improves all aspect of health—physical, mental and spiritual. Gratitude...
by Margaret Anderson | Oct 24, 2013 | Blog
What does empathy have to do with consensus building, persuasion and negotiation? The best way to motivate someone to address your concerns is to understand and address theirs—in ways that are compatible with your own interests. But the most persuasive skills are...
by Margaret Anderson | Oct 9, 2013 | Blog
People are often too quick to assume that interest-oriented persuasion, consensus building, and conflict resolution won’t apply to certain situations. Last week, CBS reported on a Mr. Bill Bartman, owner of a debt collection agency with a policy of what the CBS...
