Self-Compassion Revisited

Self-Compassion Revisited

I began writing this article toward the end of a downer of a day. Even though I had slept in later than usual, I felt lethargic and low all day long, and it seemed to me that I had accomplished very little. I had a pretty good idea why, too. The day before, I’d gone...
Silence—Brainy or Beastly?

Silence—Brainy or Beastly?

In “The Communication Hierarchy,” we learned the benefits of communicating face-to-face, or at least on the phone, about important subjects, especially those that might be emotionally charged. You may have wondered why I remained silent about silence, the lowest level...
Persuading Teenagers

Persuading Teenagers

I am often asked whether the consensus-building system I teach will work with teenagers. The short answer is, “Yes indeed!” In fact, one of my students in Rice University’s Glasscock School of Continuing Studies took my course for the specific purpose of...
September Resolution: The Communication Hierarchy

September Resolution: The Communication Hierarchy

The means we choose to communicate can make all the difference in our effectiveness and efficiency. But, as with so many communication and consensus-building skills, our instinctive choices often lead us astray. Here’s a list of communication choices, from lowest...
Sleep for Success

Sleep for Success

You know you do better at work, sports, and even leisure activities, after a good night’s sleep. The same holds true for any consensus-seeking, or otherwise important, conversation. Good communication skills require concentration, and sleep enables brainpower....