by Margaret Anderson | Oct 4, 2012 | Blog
As some of you know, I’ve started writing my next book. Below is a sneak preview, and at the end, instructions on how to vote on a title. Those whose favorite titles are close to, or inspirational of, my final selection, will be mentioned by name in a special...
by Margaret Anderson | Sep 26, 2012 | Blog
In “The Communication Hierarchy,” I recommend face-to-face communication for consensus-seeking, or otherwise important, discussions. If you need a little more motivation to stop typing and start talking, an analysis of 148 studies on the relationship between personal...
by Margaret Anderson | Sep 20, 2012 | Blog
I began writing this article toward the end of a downer of a day. Even though I had slept in later than usual, I felt lethargic and low all day long, and it seemed to me that I had accomplished very little. I had a pretty good idea why, too. The day before, I’d gone...
by Margaret Anderson | Sep 13, 2012 | Blog
In “The Communication Hierarchy,” we learned the benefits of communicating face-to-face, or at least on the phone, about important subjects, especially those that might be emotionally charged. You may have wondered why I remained silent about silence, the lowest level...
by Margaret Anderson | Sep 6, 2012 | Blog
I am often asked whether the consensus-building system I teach will work with teenagers. The short answer is, “Yes indeed!” In fact, one of my students in Rice University’s Glasscock School of Continuing Studies took my course for the specific purpose of...
by Margaret Anderson | Aug 30, 2012 | Blog
The means we choose to communicate can make all the difference in our effectiveness and efficiency. But, as with so many communication and consensus-building skills, our instinctive choices often lead us astray. Here’s a list of communication choices, from lowest...
