Unplug and Communicate

Unplug and Communicate

Some time ago, I wrote about the value of taking a weekly Tech Sabbath.[1] A day away from text messages, e-mail and mobile apps improves our health and our human relationships. And anything that promotes health and good relationships improves our ability to...
Kindness, Health and Persuasion

Kindness, Health and Persuasion

Happy Random Acts of Kindness Week! It’s good timing for me, since I recently re-watched my DVD of What the Bleep Do We Know. I have been reminded, once again, how negativity affects us. The more we nurse anger, resentment, ill will, the more we reinforce biology in...
A Persuasion Lesson for Mrs. Hughes

A Persuasion Lesson for Mrs. Hughes

Last week’s episode of Downton Abbey left me wishing that I could have a chat with housekeeper Mrs. Hughes. For anyone who isn’t following the miniseries, here’s a bit of background. A couple of episodes ago, the valet of a visiting nobleman raped...
Pay Attention to Communication

Pay Attention to Communication

Have you heard the expression “Less is more”? It certainly rings true in the field of consensus building, persuasion and related communication skills, particularly with respect to how and where we focus our attention. But before I explain why, let’s look at how...
Backing Out of the Box

Backing Out of the Box

Creative, out-of-the-box thinking is an important skill for persuasion, consensus building, and negotiation. Fortunately, we can use this skill in many other contexts. Even more fortunately, the more we practice thinking out of the box in everyday situations, the more...
Persuasive Resolutions

Persuasive Resolutions

How long do you typically keep your New Year’s resolution? I could measure some of mine in days, rather than weeks or months. Some people feel resolutions are downers, burdens. They avoid them altogether. Yet, we know we would be better off, in one way or another, if...