by Margaret Anderson | Aug 6, 2015 | Blog
The latest issue of Psychology Today features a series of short (one page or less) items about the significance of the words an individual uses. As many of you know, I find this aspect of communication especially intriguing. So these little articles pleased me as much...
by Margaret Anderson | Jul 13, 2015 | Blog
“If only,” one of the most self-defeating phrases in any language. It often occurs in the company of its cousins, “could have,” “would have” and “should have.” A person may experience the “if onlys” after completing a negotiation or other...
by Margaret Anderson | Jun 8, 2015 | Blog
We recently welcomed a new face to our family gatherings, a maltepoo (combination Maltese and poodle) named Sophie. She often provides live entertainment for us. I had already decided to feature a dog character in one of the final stories I’m writing for my...
by Margaret Anderson | Jun 1, 2015 | Blog
Two true “Magic Question” stories. I felt so proud when my nephew told me how he used the skills I taught him to negotiate for the room he wanted in a house he will be renting with six other college students next fall semester. The group had agreed that, if my nephew,...
by Margaret Anderson | May 4, 2015 | Blog
You disagree with someone, and he keeps reiterating his original point. How can you get him to turn off the broken record and listen to you? As many of you know, such repetition often means that, when you express disagreement, he feels you didn’t get his point....
by Margaret Anderson | Apr 23, 2015 | Blog
Wolfhall, the miniseries, currently airing on PBS’s Masterpiece, provides wonderful examples of a principle you’ve heard me advocate before—when you aren’t sure what to say, push the pause button and don’t communicate till you do know what, if...
