Comfort and Joy

Comfort and Joy

I teach people how to discuss sensitive issues and build consensus. They are more successful when they keep calm and avoid, or minimize, direct confrontation or “wrong making.” So some may think I’m unflappable. I actually feel deeply, but when...
Take and Give Time to Think

Take and Give Time to Think

Last week, I delivered my presentation on “Communication Tips for Project Managers” for the San Diego chapter of PMI. It was the most fun I’ve ever had giving any such presentation. The people who organized the event and handled all the technical...
Compensating for Social Distance

Compensating for Social Distance

“Face Value” by Sara Eckels [1] confirms my teaching that no other form of communication can compete with face-to-face conversation.  Video conferencing, as real as it seems, lacks subtle aspects of in-person talk we aren’t consciously aware of.  Now, I imagine...
New Service, New Setting

New Service, New Setting

I’m getting more and more excited about my new Distance Learning for Individuals. As I embellish my training materials, I am also preparing a new look and feel for how my backdrop and I will appear during video training sessions–a new setting for my new...