by Margaret Anderson | Jan 18, 2012 | Blog
I bought Influence—the Psychology of Persuasion by Dr. Robert B. Cialdini thinking this book would provide additional fodder for my interpersonal persuasion toolkit. Instead, I got a valuable warning about how the people Cialdini calls “compliance professionals”...
by Margaret Anderson | Jan 10, 2012 | Blog
Clients and students sometimes ask me how they can motivate themselves to invest in time to prepare for a consensus-seeking conversation. In my experience, actually doing the preparation a few times produces such memorable results that we no longer have to work at...
by Margaret Anderson | Jan 4, 2012 | Blog
Chapter 9 of Bridges to Consensus gives many reasons to take a think break before responding to a difficult statement or committing to an agreement. An article in the August 2011 issue of Psychology Today inspired me to reflect on another reason: our inclinations can...
by Margaret Anderson | Dec 28, 2011 | Blog
Looking for a doable New Year’s resolution? Would you like one that yields immediate payoffs so it keeps you motivated? Here’s a plan for you. At the beginning of each month in 2012, I’ll suggest a simple way to practice just one consensus-building...
by Margaret Anderson | Dec 21, 2011 | Blog
To all my blog readers: If you’re frazzled, may you relax with a hot cup of something warm and mellow. If your relatives annoy you, may you retreat to a hot, sudsy, aromatherapy bath. If you miss friends or relatives, may your heart be brightened...
by Margaret Anderson | Dec 14, 2011 | Blog
What do you do when someone’s ignorance or denial of things they’d rather not believe hampers your efforts to reach consensus with them? In “Reality Lite,” Psychology Today, Nov.-Dec. 2011, Dr. Raj Raghunathan explains that an upbeat mood makes a person...